Staff was super friendly and accommodating as best they could be. The room was spacious and the bed was comfortable. I also liked the double layered room darkening curtains. It was cozy.
Althouse
dicembre 2024
Quiet and clean.
D
maggio 2024
I stayed at this location years ago when it was the Crowne Plaza hotel. Back then, the hotel was not with the current times, with outdated appliances and furniture. This current stay at the Sonesta was the opposite of that. The hotel has up to date everything, and the staff was very polite and seemingly genuine in the few interactions I had during my one night stay.
Andre
dicembre 2024
The room was nice and quiet - I couldn't hear any noise from other rooms, the hallway, or the elevators so that was perfect. The location was perfect for all the things that I wanted to do. It's an easy train ride from the airport if you're not in a rush, plenty of food nearby, and a short walk to museums. There's a shuttle stop right outside for the marathon or an easy trot to the start line.
Joyce
novembre 2024
The property is within walking distance to the 30th St train station (Amtrak), Reading Terminal Market, and city hall. Location is extremely convenient. The front desk staff are very polite. My room did not come with a couch, which was advertised in the booking photos. When I inquired with the staff, they immediately changed my room to my preference. Great service. The hotel is quiet, and the rooms are clean and functioning. The valet service is convenient, and the staff are nice.
Nariana
novembre 2024
This was actually one of the better hotels in the area for a decent price. The location is pretty good for the night light. The staff I encountered was pretty pleasant people especially the night supervisor Miss Kim. When you think of customer service, your brand, and how you want customers to feel / represent your company. Miss Kim, I was very impressed how quickly she handled my situation for that reason I will highly recommend this hotel because that's just an example of the leadership that she's under customer satisfaction is number one at this hotel.Ms Kim is one of the best nice supervisors I have seen in a long time at these hotels cuz a lot of these nice supervisors have a nasty attitude cuz they don't want to be there but this woman was amazing I mean just amazing so thank you again.
Jephthat
agosto 2024
My family was very pleased with our stay at the Sonesta. We loved the room and all the amenities that came with it. The staff was also incredibly friendly and accomodating. Lastly, the cleaning crew did an amazing job keeping our room nice and tidy.
Ruggiero
aprile 2024
Great location, heated mirror so the whole thing didn’t fog. Decent price when booking months in advance.
Denecea
giugno 2024
Location was good, very clean. Staff was very friendly parking was very convenient. The price is a little high for what we got.
Nandakumar
aprile 2023
Really enjoyable stay at the Sonesta for my first time in Philly. Great location, very close to Reading Terminal Market and all the main sites. The room was very spacious with a great view, hot shower and comfy bed. I would definitely stay here again. Staff were extremely helpful too. Room was cleaned every day to a high standard.
Louis
aprile 2024